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Capabilities

129 things Kinnow does that most ERPs don’t.

Taken straight from the product, application by application. Each has its own page showing how it works and one specific detail that makes it real.

Learning · Change Request channel

Request a change; get a fixed price

Describe the change you want in plain words; Kinnow scopes it, prices it and builds it for you.

Answers · Ask Kinnow

Ask your business anything

One search box on every screen finds records instantly and answers questions from data you're allowed to see.

Learning · Know Semantic Layer

One agreed definition for every business number

Revenue, margin and every key number defined once and signed off, then anyone builds their own reports.

Learning · Generative Exception Sweep

Every number you track, watched for surprises

Once a measure is approved, the sweep checks it for unusual moves in every part of the business whenever an administrator runs it.

Agents · GSTR-2B Reconciler

Claim every rupee of GST input credit

Purchase bills are matched against your GSTR-2B from the GST portal (we switch the connection on during onboarding; until then you can upload the 2B file). A person handles the exceptions.

Conversations · CA Practice Mode

One workspace for accountants serving many clients

Accountants see every client company and run each client's filing jobs and deadlines from one practice home.

Agents · Collections Agent

Overdue invoices chased for you, politely

Overdue customers get reminders that grow firmer as days pass. By default, a person approves each reminder before it goes out; you can choose to let reminders below a limit you set go out on their own.

Agents · Gather

Forms for applications, surveys and sign-offs

Collect applications, data, anonymous feedback or sign-offs, each with its own AI helper and privacy rules.

Agents · Close Checklist agent + 12-gate period close

Month-end close, checked for you

Kinnow runs the twelve checks, drafts the fixes for what fails and hands you one close pack. A person closes the month.

Answers · Code on Wages restructuring agent

See who fails the new Labour Codes

See which salary structures break India's new Labour Codes and what fixing each one will cost.

Answers · Asset operating log + Operating Efficiency Watch

Catch fuel theft and failing generators

Daily generator logs reconcile fuel to the tank reading and flag a machine whose output per litre is falling.

Trust layer · Control Posture board + signed Posture Statement

Set your controls, give auditors signed proof

Choose how strict each financial control is, then export a signed statement showing who set it.

Answers · Clause extraction → Obligation ledger

Contract promises tracked before they're broken

Kinnow reads your contracts, suggests key clauses, and tracks every promise, from service levels to reports, before breach.

Conversations · The Day

See what's coming, arrived, and gone quiet

See what's ahead, what arrived and what's still unanswered, ranked by how long it's been quiet.

Conversations · Decision Capture

Every discussion ends with a recorded decision

A discussion can close with what was decided, or an honest 'no decision' and the reason, kept at the top of the conversation.

Conversations · What the organisation knows

Everything known about a customer, one page

Open any customer and see what was agreed, who knows them, and the conversations about them that you may see.

Answers · Reconcile against your documents

Check a spreadsheet against your signed paperwork

Upload a spreadsheet; Kinnow checks every row against your documents and lists what disagrees.

Trust layer · Veil

Keep sensitive details away from AI

Before business data reaches an AI service, Kinnow removes identifiers, hides names and withholds risky text. It covers Ask Kinnow and most agents today; the rest are being added.

Records · Change who approves this

Change approvals safely, see the impact first

Change approval rules in plain words, see which pending items are affected, trial it quietly, then go live.

Answers · Vault (Signals → Vault → Compose)

One secure home for company documents

Every company gets a controlled document store: no duplicates, every access logged, shares you can revoke.

Answers · Audience Reasoner over the ERP join

Customer lists a marketing tool can't build

Ask for 'customers who haven't reordered in 90 days and pay on time' and get the list.

Agents · Agent runs

AI work you can check and approve

Each agent task has a Show me why view and shows its confidence where the agent recorded one; you approve it, reject it, or note that it looks wrong.

Conversations · Visit

Field visit notes that catch promises

Field staff log visits from the field; Kinnow spots promises in the notes and turns them into tracked agreements.

Records · Record trace & document chain

Where is this stuck, and with whom?

Key documents show their journey: the steps done, who holds the record now and how long it has waited, with who did each step where that was recorded.

Learning · Vertical content packs

Your industry's setup, ready at sign-up

Pick your industry at sign-up and get its routines, controls, reports, forms and vocabulary ready to use.

Records · Processes

Your processes, mapped honestly

See each end-to-end process as a diagram showing which steps the system enforces and which are just notes.

Agents · Buy something

From supplier quote to purchase order

Drop in a supplier's quote as a PDF or photo; Kinnow drafts the purchase order and flags doubts.

Trust layer · Approvals inbox & duty splits

One approval inbox; nobody approves their own

Every sign-off waiting on you in one inbox, with named approvers and no approving your own requests.

Agents · Obligation monitor

Contract commitments that chase themselves

Each contract obligation that is at risk or breached becomes a task in the agents' inbox, found for you every morning rather than left in a forgotten register.

Answers · Ask About This Report

Ask questions about the report you're viewing

Looking at the trial balance? Ask about it, and answers come from the figures in front of you.

Conversations · Executive Digest

Monday-morning business briefing on WhatsApp

Every Monday at 7am the people your company has chosen to receive notifications get the week's numbers, alerts, trends and surprises by email and, where WhatsApp is connected, on WhatsApp.

Records · Your Statements, Your Layout

Financial statements in your old system's format

Switched systems? See your P&L and balance sheet in the same layout your team already checks against.

Trust layer · Self-Checking Statements

Financial statements that check themselves

If a balance sheet or profit and loss in your own layout doesn't add up, Kinnow says so at the top of the screen.

Records · Statement Bridge (As Seen On · Entered Since)

Match receivables to a customer's statement, fast

Tie your receivables to a customer's statement date: what they saw, what changed since, what's owed now.

Agents · ITC Mismatch Chaser

Suppliers chased to file their GST

Suppliers who haven't filed their GST get a drafted reminder; Kinnow closes it once they file.

Agents · Voice Intelligence

A rep's voice note becomes sales notes

Built to turn a rep's voice note after a visit into objections, promises, competitors and next steps. Speech-to-text is rolling out; typing the note works meanwhile.

Agents · Sales Autopilot Agents

Field sales plans and reminders, drafted for reps

Overnight risk checks, quote reminder drafts, routes on request and monthly territory suggestions, all prepared for your sales reps.

Agents · Dispute Resolution Agent

A suggested fix for every customer dispute

When a customer disputes an invoice, Kinnow suggests a refund, credit note or escalation for a person to review.

Conversations · Documents as a Conversion Engine

Invoices customers can pay straight away

Branded invoices with a UPI QR code and pay link, sent by email or WhatsApp and filed automatically.

Trust layer · Kinnow Sign

Unlimited e-signatures built in

Sign leases, offer letters and other documents inside Kinnow, unlimited and built in.

Records · Work-to-Money Settlement

Finished field work becomes invoices and paperwork

Every completed duty, delivery or visit is priced with the calculation shown, and goes to billing when someone presses Settle.

Answers · Anomaly rules engine + LLM narrator

Journal entries screened for fraud and errors

Every approved journal is checked for self-approval, duplicates, dormant accounts and odd amounts, then explained plainly.

Learning · GL Categorizer

Bank lines that get a draft entry

Unmatched bank lines get a draft entry on the right account, chosen from your own history; AI handles only new payees.

Learning · Guided control tightening

Controls that learn from near-misses

Each month-end, Kinnow counts what slipped past your controls and advises which rule to tighten next.

Trust layer · Ageing Bridge + source-clock reconciliation

Explain every difference after switching systems

See how today's receivables differ from your old system's export, customer by customer, using the entry dates your old system recorded.

Agents · MSME 45-day Watchdog

Pay MSME suppliers on time, keep deductions

Kinnow flags MSME supplier bills nearing the 45-day legal limit and suggests which to pay first.

Answers · Cash-flow Forecaster

30/60/90-day cash forecast

A rolling 30, 60 and 90-day cash forecast, built from your cheques, bills and overdue invoices.

Agents · Asset Health Predictive agent + advisory work orders

Fix equipment before it fails

Sensor warnings become an equipment health score and a draft work order a supervisor approves.

Agents · Warranty Recovery + AMC Vendor Scorecard

Stop paying for repairs you're covered for

Kinnow finds repairs warranty should have covered and tells you whether to renew, renegotiate or replace maintenance vendors.

Records · Jurisdiction-pack payroll engine

Payroll that checks itself before paying

India payroll covering PF, ESI, PT, TDS, LWF, arrears and off-cycle runs, with a headcount-checked bank file.

Agents · Calibration Advisor + Review Summarizer

Fairer performance reviews

Kinnow spots lenient or harsh managers and drafts evidence-based reviews, but never assigns ratings.

Trust layer · Confidential cases + anonymous pulse

Employee complaints and surveys that stay safe

Complaints are hidden from the manager they concern, and surveys can't identify who answered.

Agents · Candidate Match + Attrition-on-Hire + CV ranker

Hire people who will stay

Every candidate is scored for fit and for risk of leaving early, the moment they apply.

Agents · Cold Chain Watchdog + lot traceability

Spoiled stock stopped before it ships

A temperature breach blocks the affected batch automatically, and any batch can be traced to suppliers and customers.

Records · Construction-to-maintenance continuum

Project handover fills the asset register

When a project is handed over, its assets join maintenance automatically, with warranties and maintenance contracts attached.

Trust layer · Tenant-extensible close gates

Your own month-end rules, enforced

Make Kinnow's month-end checks firm with your own rules, picked from ready-made templates, without writing code.

Agents · BYOA + Agent Studio

Build and tune your own assistants, safely

Create your own assistants and adjust built-in ones to your business, within safety limits that can't be removed.

Learning · AI calibration loop

AI confidence that means something

Every approval or rejection you give an agent is counted, so Kinnow can show whether 'sure' really means sure.

Learning · Report an issue

Report problems; only you confirm the fix

Anyone can report a problem in seconds, free, and only the reporter can confirm it's fixed.

Records · Sale-to-AMC contract continuum

One contract from sale to annual maintenance

An approved sales order opens the project, and at handover a draft maintenance contract is created for a person to complete.

Records · Turnover rent engine (Pact retail)

Mall leases billed exactly as signed

Mall leases bill turnover rent in tiers from daily sales data, checked against the guaranteed minimum rent.

Answers · Per-BoQ-line material trace + reconciliation

Follow every tonne from estimate to installed

For any bill-of-quantities line, see what was needed, ordered, received, issued and installed in one view.

Trust layer · Fail-closed project gates

Projects can't close or dispatch on hope

Hard checks stop crews going to an unready site and stop a project closing before handover is complete.

Answers · Savings register with declared basis

Procurement savings a CFO can believe

Every savings figure shows what it's measured against, with deliberately no inflated grand total.

Answers · Off-contract spend sweep

Five kinds of rogue spending, named separately

A monthly check names off-contract, over-contract, no-request, after-the-fact and split-to-dodge-approval purchases.

Agents · Strategic sourcing with explainable Vendor Suggest

Supplier tenders with every choice explained

Run supplier tenders, get suggested suppliers with reasons, compare quotes line by line and split the award.

Conversations · Discuss

Discuss a record right on the record

Start a conversation from any invoice, bill or lease, with no links to paste or context to explain.

Conversations · Gate

Who is on site right now

A live visitor and contractor register built to be trusted in an emergency.

Records · Catalogue & term facets

Exact answers across all your documents

'How many of our 51 leases state a security deposit?' Answered across all 51 once their terms are confirmed, not from a sample.

Learning · Tenant Adaptation Layer

Kinnow learns your business, safely

Assistants and reports adapt to your books, tested against your own known-good answers before any change reaches you.

Conversations · Kinnow Channels (Talk · Mail · Meet)

Conversations filed on what they're about

Chat, email and meetings attach to the customer, order or invoice, so the record remembers what was agreed.

Trust layer · Guardrails

Test business rules before enforcing them

Trial a new control quietly: it records who it would have stopped, without blocking anyone.

Agents · Kinnow Shell (Needs you · chains)

A workspace built around what needs you

One list of what needs you, records that open beside your work, and calm when nothing does.

Trust layer · Record history & Audit Explorer

Changes recorded: who, what and why

See each change, before and after, who made it and why, plus every blocked viewing attempt.

Records · Migration bridges & Transformer

Move from your old software without losing history

Bring your books, people and customer records from your current software, keeping original dates and checking nothing's missing.

Agents · GST Filing Agent

GST returns prepared and checked, ready for a person to file

Kinnow prepares and checks your GST returns from the books. A person files them on the GST portal.

Conversations · Conversational CRM + Inbound SDR

WhatsApp sales chats with AI-drafted replies

WhatsApp chats sit on the lead's record, and Kinnow drafts qualifying replies and suggests meeting times.

Conversations · Customer 360 + Signals

A customer's latest emails and meetings, instantly

One glance shows a customer's open items and the last five conversations from Gmail, Outlook or Teams.

Conversations · Customer Portal

Your own branded portal for customers

Customers sign in with a one-time code to see statements, download invoices, reorder, raise disputes and pay.

Agents · Field-Ops Engine

One system to run any field team

Rosters, dispatch, routes, tracking and proof of work for drivers, guards, technicians or sales reps.

Trust layer · CredentialGuard

No expired licences sent on jobs

Nobody with an expired licence or certificate gets assigned work; warnings start 30 days ahead.

Trust layer · Field Safety SOS

Lone-worker alarms that escalate on their own

An SOS or missed safe-arrival check-in sends SMS and email alerts and escalates if nobody responds.

Trust layer · Consent & Deliverability gate

Marketing that stays within consent law

Every email, WhatsApp and SMS passes a consent check for the right country, and is blocked if unsure.

Conversations · AI Visibility (GEO) agent

Get named when buyers ask AI

An agent works to get your business named when buyers ask AI assistants like ChatGPT for suppliers.

Agents · Signal-driven outbound

Outreach triggered by what your books show

Every night, Kinnow drafts personal outreach to customers who went quiet, slipped or owe money, for approval.

Conversations · Mail, put in its place

Your inbox, filed onto customers and orders

Email threads land on the right customer or order, privately, until you choose to share.

Trust layer · Ground rules on contracts

Your policies checked against signed contracts

AI suggests contract terms with the exact quote; a person confirms; your policies check the confirmed terms.

Conversations · Directory

One directory for people, approvals and routing

Change someone's manager and approvals reroute automatically. Visitors and drivers live in the same directory.

Conversations · Meet

Meetings booked, prepared and closed properly

Book from the customer record, get an agenda that remembers last time, and finish with what was agreed.

Records · Signals

Email, drives and meetings, linked to records

Gmail, Outlook, Drive, SharePoint, Teams, Meet and Zoom feed context in, one record at a time.

Agents · Compose

Proposals and board packs from your data

Draft board decks, proposals and tender responses from your records, on-brand, then finish in PowerPoint or Word.

Trust layer · Honesty rules

Never a confident wrong number

When Kinnow can't read or calculate something, it says so; no zeros, blanks or guesses posing as fact.

Trust layer · Field-level permissions

Hide salaries and margins by role

Salary, margin and cost figures disappear, on screen and in exports, for roles not allowed to see them.

Trust layer · Access reviews & grant expiry

Regular access reviews, built in

Give access with an end date and run regular access reviews; nobody approves their own access.

Answers · Explain this P&L · Ask in plain language

Your P&L explained in plain English

Click 'Explain this P&L' for an explanation against last period and last year, or ask in plain English.

Learning · Self-Tuning Charts

Charts that fit your data

A chart that says nothing on your data is replaced with a clearer one, or a plain sentence, and remembered.

Records · Speaks Your Industry

Screens in your industry's own words

A distributor sees 'retailers' and 'beat calls'; a hotel sees 'guests'. Same system, their own words.

Trust layer · Brand Guardian

Brand and claims check before publishing

Marketing copy is checked against banned claims and your brand guide before anyone can approve it.

Learning · Duplicate Detector + Party Enrichment

Clean customer and supplier records, never auto-merged

Duplicate customers and suppliers are caught on entry and nightly, and never merged automatically.

Trust layer · Freshness stamps + nightly drift report

Reports that show how fresh they are

Every statement shows its as-of date and how it was calculated, so old numbers never pose as current.

Answers · On-order-aware reorder + demand forecast

Reorder lists that count stock already ordered

Reorder suggestions subtract stock already on order, so buyers stop reordering what's on its way.

Answers · Job-work reconciliation + QC/NCR + supplier scorecard

Job work and quality in one loop

Track material at job workers against GST deadlines, and let inspection results score your suppliers.

Records · Bulk org-chart upload

Whole company set up from one spreadsheet

Upload one org chart to create employees, logins, reporting lines and access roles in one confirmed step.

Answers · Regulatory rate-change monitor

Tax rate changes applied without an upgrade

Kinnow drafts official GST rate changes from the notification and applies them once Kinnow's team approves, with no upgrade needed.

Records · Shared instrument ledger

Every bank guarantee and deposit, one register

Track bank guarantees, earnest money and security deposits across projects, leases and tenders, with expiry alerts.

Answers · Engagement P&L with support cost

Project margin that includes support costs

See the true margin of each engagement, including the support work it creates after delivery.

Records · Stay (hotel PMS) front desk

A front desk that catches double bookings

Reservations, guest bills, night audit and housekeeping, built so a room is never checked in twice for the same night and a night is never charged twice.

Agents · Till + Drawer Watch agent

A till that spots suspiciously perfect drawers

Counter sales with split payments, and checks that spot cash-drawer patterns across shifts.

Conversations · Messages that are records

Chat that works like a business record

Messages can't be secretly edited, corrections stay visible, files are stored safely and records are linked.

Records · Document Intelligence & Knowledge Health

Scanned paper made searchable, gaps clearly named

Scanned files become searchable text, and unreadable parts are marked rather than guessed.

Trust layer · Read ≠ download

View-only documents and expiring share links

Let people read a document without taking a copy, and see who downloaded, exported or shared it.

Trust layer · Erasure cascade & legal hold

Delete for real, keep what law requires

Deletion requests reach files, search, AI copies and chat history, while legal holds stay in force.

Records · Auto-filed documents

Business documents that file themselves, six types by default

Invoices, receipts, payments, payslips, purchase orders and credit notes file themselves in your document store, linked to where they came from; other types are one switch away.

Trust layer · Dead-GSTIN flags on open deals

Quotes flagged when a buyer's GST lapses

When a customer's GST registration is suspended, every open quote and order with them is flagged.

Records · Installed base & coverage resolution

Know at once if service is billable

Every service call shows whether it's under warranty, under contract, contract used up, or chargeable, with the reason.

Agents · Self-running scheduling

Scheduling that chases itself, politely

Kinnow offers real free times, nudges only the side holding things up, and offers new times after a no-show.

Records · Jurisdiction packs

Run companies in several countries, correctly

One system with seven country packs for tax IDs, tax types, e-invoicing and payroll, refusing rather than guessing.

Conversations · Locale & accessibility floor

English and Hindi today, Arabic in December 2026

English and Hindi today. Arabic, right to left, arrives with the UAE and Saudi Arabia edition in December 2026. Every screen is held to the WCAG accessibility standard.

Conversations · White-label tenant and partner portals

Portals that carry your brand, not ours

Lessees, suppliers and channel partners help themselves in portals branded as your company, with no per-user fees.

Agents · Payments with auto-reconcile + fraud scoring

Get paid by link, reconciled automatically

Payment links with UPI QR, cards, UPI AutoPay and NACH mandates, each payment fraud-checked and matched to invoices.

Conversations · Subjects & private conversations

Ongoing topics and truly private chats

File conversations on a record, an ongoing topic, or privately between named people, all in one daily view.

Conversations · The three doors

Start a conversation from the record you are on

Actions appear on the record, like Discuss, Send for signature or Book time, never as a locked upsell.

Trust layer · Recording legality gate

Meeting recordings that respect law and people

Kinnow checks local consent law before recording, and anyone in the meeting can say no, even afterwards.

Agents · Incubate (accelerator portfolio)

Run an accelerator alongside your business

Programmes, cohorts, startup progress, mentor matching and funder reports for incubators and corporate venture teams.

Records · Honest fleet telematics

No-signal vehicles never shown as parked

Every vehicle shows as live, stale with its age, or no signal; never a misleading 'idle'.

Conversations · Supplier portal

Suppliers help themselves, no Kinnow login needed

Suppliers view orders and deliveries, quote on tenders, and upload bills with a one-time sign-in code.

Agents · Smart putaway & scan verification

Right bin, right item, first time

Kinnow suggests the best storage bin on arrival, and every scan is checked against the order.

Trust layer · Operator Console

Kinnow support access, tightly controlled and logged

Kinnow staff reach your data only through one controlled, logged console; private conversations stay off-limits.

Ask about this

Have a question about what Kinnow can do?

Ask in your own words. Kinnow answers from what it does today.

Tell Kinnow what slows you down.

Tell us in a sentence. Kinnow drafts a starting plan and a person follows up.